messages per day
sent by the bot
new orders per day
processed by the bot
The bot sent an average of 800 messages per day, actively engaging with clients and helping them choose suitable courses.
Thanks to effective customer consultation, the bot helped process around 3 new course orders per day.
In addition to course recommendations, the bot also:
Provided detailed information about the content and format of each course.
Answered questions about deadlines, costs, and payment terms.
Assisted clients with registration and order processing.
Reminded clients about upcoming sessions and deadlines.
The ed2go bot was successfully integrated into the company's CRM system. This allowed:
Automatically creating new course orders in CRM based on customer requests;
Synchronizing data about customers, their orders, and learning progress;
Tracking order status and notifying customers about their progress;
Providing managers with analytics on bot performance and sales efficiency.
