messages pe day
sent by the bot
new orders per day
processed by the bot
The bot sent an average of 500 messages per day, handling most customer inquiries and freeing up time for managers.
Thanks to actively encouraging customers to place orders, the bot helped process around 4 new orders per day.
In addition to answering common questions, the bot also:
Provided personalized recommendations for choosing paintings based on customer preferences;
Assisted customers in calculating the cost and production time of paintings;
Answered questions about order delivery and payment.
The Paintings Studio bot was successfully integrated into the company's CRM system. This allowed:
Synchronizing customer data and their orders;
Automatically creating new orders in the CRM based on customer requests;
Tracking order status and notifying customers of their progress.
The virtual assistant significantly increased the efficiency of Paintings Studio's operations, improving customer service quality and boosting sales.